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186 books found   ►also search"service quality" in ,
ID Author(s) Title Publisher Year Pages Language Size Extension GET
1444372 Sarkar, Debashis 5S for service organizations and offices : a lean look at improvements [1 ed.]
978-0-87389-677-1, 0873896777
ASQ Quality Press 2006 144 English 627 kb pdf GET
473579 Transit Cooperative Research Program, National Research Council . U.S. Transportation Research Board A Handbook for Measuring Customer Satisfaction and Service Quality (TCRP report)
9780309063234, 030906323X
208 English 4 Mb pdf GET
204947 ActualTests Quality Of Service QOS 642642 Actual-Tests 2009 249 English 6 Mb pdf GET
1148963 Ina Wechsung (auth.) T-Labs Series in Telecommunication Services
An Evaluation Framework for Multimodal Interaction: Determining Quality Aspects and Modality Choice [1 ed.]
978-3-319-03809-4, 978-3-319-03810-0
Springer International Publishing 2014 191 English 5 Mb pdf GET
340787 Martin Potts (auth.), Wojciech Burakowski, Andrzej Bęben, Berthold Koch (eds.) Lecture Notes in Computer Science 2698
Architectures for Quality of Service in the Internet: International Workshop, Art-QoS 2003 Warsaw, Poland, March 24–25, 2003 Revised Papers [1 ed.]
3540404449, 9783540404446
Springer-Verlag Berlin Heidelberg 2003 306 English 5 Mb pdf GET
1313319 Benjamin Belmudez (auth.) T-Labs Series in Telecommunication Services
Audiovisual Quality Assessment and Prediction for Videotelephony [1 ed.]
978-3-319-14165-7, 978-3-319-14166-4
Springer International Publishing 2015 184 English 6 Mb pdf GET
1302321 Bushra Anjum, Harry G. Perros Bandwidth Allocation for Video under Quality of Service Constraints [1 ed.]
1848217463, 9781848217461
Wiley-ISTE 2015 150 English 3 Mb pdf GET
993062 Wolfgang Effelsberg, Ralf Steinmetz, Max Lehn (auth.), Wolfgang Effelsberg, Ralf Steinmetz, Thorsten Strufe (eds.) Lecture Notes in Computer Science 7847
Benchmarking Peer-to-Peer Systems: Understanding Quality of Service in Large-Scale Distributed Systems [1 ed.]
978-3-642-38672-5, 978-3-642-38673-2
Springer-Verlag Berlin Heidelberg 2013 197 English 5 Mb pdf GET
960617 Aurel A. Lazar (auth.), Andrew T. Campbell, Klara Nahrstedt (eds.) IFIP — The International Federation for Information Processing
Building QoS into Distributed Systems: IFIP TC6 WG6.1 Fifth International Workshop on Quality of Service (IWQOS ’97), 21–23 May 1997, New York, USA [1 ed.]
978-1-4757-4692-1, 978-0-387-35170-4
Springer US 1997 406 English 16 Mb pdf GET
522159 Latif Al-Hakim Challenges of Managing Information Quality in Service Organizations
9781599044200, 159904420X, 1599044218, 9781599044217, 9781599044224
2006 319 English 3 Mb pdf GET
633156 Hedy Cleaver Quality matters in children's services
Child protection, domestic violence and parental substance misuse: family experiences and effective practice [1 ed.]
1843105829, 9781843105824
Jessica Kingsley Publishers 2007 236 English 908 kb pdf GET
797098 Hedy Cleaver, Don Nicholson, Suckey Tarr, Deborah Cleaver Quality matters in children's services
Child Protection, Domestic Violence and Parental Substance: Family Experiences and the Effective Practice (Quality Matters in Children's Services) [1 ed.]
1843105829, 978-1-84310-582-4, 9781846426735, 978-1-84310-595-4, 1846426731
Jessica Kingsley Pub 2007 236 English 932 kb pdf GET
180323 Richard Froom, Mike Flannagan, Kevin Turek Cisco Catalyst QoS: Quality of Service in Campus Networks [illustrated edition]
9781587051203, 1-58705-120-6
Cisco Press 2003 577 English 8 Mb pdf GET
24515 Richard Froom, Mike Flannagan, Kevin Turek Cisco Catalyst(R) QoS: Quality of Service in Campus Networks
1587051206, 9781587051203
Cisco Press 2003 432 English 2 Mb chm GET
1254124 Richard Froom, Mike Flannagan, Kevin Turek Cisco Catalyst(R) QoS: Quality of Service in Campus Networks [illustrated edition]
9781587051203, 1587051206
Cisco Press 2003 577 English 4 Mb djvu GET
251446 Cisco IOS(TM) Software Quality of Service Solutions Cisco Press 1998 28 English 388 kb pdf GET
1372934 Mary Gottwald, Gail Lansdown Clinical Governance: Improving The Quality Of Healthcare For Patients And Service Users
0335262805, 9780335262809
Open University Press 2014 216 English 37 Mb pdf GET
846790 John E. Martin Command Performance: The Art of Delivering Quality Service (Harvard Business Review Book)
0875845622
Harvard Business Press 1994 256 English 12 Mb pdf GET
1179444 Harvey, Jean Complex Service Delivery Processes - Strategy to Operations [2nd Edition]
978-1-62198-316-3, 978-0-87389-800-3
American Society for Quality (ASQ) 2011 446 English 5 Mb pdf GET
1178870 Harvey, Jean Complex Service Delivery Processes - Strategy to Operations [2nd Edition]
978-1-62198-316-3, 978-0-87389-800-3
American Society for Quality (ASQ) 2011 446 English 5 Mb pdf GET
1408150 Vlado Menkovski (auth.) Springer Theses
Computational Inference and Control of Quality in Multimedia Services [1 ed.]
978-3-319-24790-8, 978-3-319-24792-2
Springer International Publishing 2015 XIII, 135 English 9 Mb pdf GET
605089 Ivan Marsic Computer Networks: Performance and Quality of Service Rutgers University 510 English 13 Mb pdf GET
821326 Dong-Joo Moon (auth.) Advances in Spatial Science
Congestion-Prone Services under Quality Competition: A Microeconomic Analysis [1 ed.]
3642201881, 9783642201882
Springer-Verlag Berlin Heidelberg 2012 426 English 3 Mb pdf GET
412024 Nadine M. Lambert, Ingrid Hylander, Jonathan H. Sandoval Consultee-Centered Consultation: Improving the Quality of Professional Services in Schools and Community Organizations (Consultation and Intervention Series in School Psychology)
0805844635, 9780805844634, 9781410610355
2004 408 English 19 Mb pdf GET
1444402 Charles A. Cianfrani and John E. (Jack) West Cracking the Case of ISO 9001:2008 for Service, Second Edition: A Simple Guide to Implementing Quality Management in Service Organizations [Second ed.]
978-0-87389-762-4, 0873897625
ASQ Quality Press 2009 214 English 482 kb pdf GET
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Serge Lang (auth.)
Benjamin C. Pierce
Alexandru Buium (auth.)
Tarski A
David H. Collingwood
Huppert B.
Henry Frederick Baker
Васильев.
Васильева А. Б., Медведев Г. Н., Тихонов Н. А., Уразгильдина Т. А.
Reade J.B.
Nikolai N. Tarkhanov
Паламодов В.П.
Sudhir R. Ghorpade, Balmohan V. Limaye
Nik Weaver
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Alexander S. Kravchuk, Pekka J. Neittaanmäki
Neta B.
George A. Jennings
Athanassopoulos K.

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