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7 books found also search"customer retention" in ,
ID Author(s) Title Publisher Year Pages Language Size Extension GET
1084003 Michael D. Johnson, Andreas Herrmann (auth.), Michael D. Johnson, Andreas Herrmann, Frank Huber Ph.D., Anders Gustafsson (eds.) Customer Retention in the Automotive Industry: Quality, Satisfaction and Loyalty [1 ed.]
978-3-322-84511-5, 978-3-322-84509-2
Gabler Verlag 1997 372 English 15 Mb pdf GET
980284 Dr. Margit Huber, Dr. Susanne O’Gorman (auth.) From Customer Retention to a Holistic Stakeholder Management System: Living a Vision [1 ed.]
978-3-540-77429-7, 978-3-540-77430-3
Springer-Verlag Berlin Heidelberg 2008 203 English 3 Mb pdf GET
584857 Dr. Margit Huber, Dr. Susanne O’Gorman (auth.) From Customer Retention to a Holistic Stakeholder Management System: Living a Vision [1 ed.]
3540774297, 9783540774297
Springer-Verlag Berlin Heidelberg 2008 203 English 4 Mb pdf GET
178978 Richard Brock, Gregory J. Hanson, Michael Silton, Beatriz V. Infante, Kenneth D. Tuchman, Aspatore Books Staff, Aspatore.com Inside The Minds -
Profitable Customer Relationships The Keys to Maximizing Acquisition, Retention, and Loyalty
9781587621468, 1587621460
Aspatore Books 2003 230 English 288 kb chm GET
978369 Thorsten Hennig-Thurau, Ursula Hansen (auth.), Dr. Thorsten Hennig-Thurau, Prof. Dr. Ursula Hansen (eds.) Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention [1 ed.]
978-3-642-08622-9, 978-3-662-09745-8
Springer-Verlag Berlin Heidelberg 2000 462 English 16 Mb pdf GET
352836 Murphy J.A. The Lifebelt: The Definitive Guide to Managing Customer Retention
0-471-49818-1
2001 292 English 62 Mb pdf GET
605413 John A. Murphy The Lifebelt: The Definitive Guide to Managing Customer Retention [1 ed.]
0471498181, 9780471498186
Wiley 2001 305 English 85 Mb pdf GET

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